Connecting people across the UAE
DuneTel was founded with a simple goal: to make mobile communication more accessible, transparent and customer-friendly throughout the UAE. We believe that everyone deserves reliable coverage, fair pricing and transparent services, wherever they are. From the bustling streets of Dubai to the most remote desert regions, our network and partnerships ensure you're always connected.
Innovation meets simplicity.
At DuneTel, we combine cutting-edge technology with a human-first approach. Our services are built around your needs, offering everything from customisable mobile plans to multilingual customer support. Whether you're a local resident, a tourist or a business traveller, we make it easy for you to stay online, stay informed and stay in control. Every feature, every plan and every decision we make starts with one question: What’s best for our users?
Every great connection is backed by a team of dedicated professionals. At DuneTel, our experts in telecoms, customer service and technology work together to ensure you have a seamless and reliable mobile experience. Meet the people who keep you connected.
Head of Customer Experience:
Layla oversees our customer support operations, focusing on empathy, speed and multilingual service. She makes sure that every user gets the help they need, whenever they need it.
Network Infrastructure Manager:
Khaled oversees the technical backbone of DuneTel. He ensures that we maintain fast, reliable and future-ready services, from signal strength to 5G readiness.
Product Strategy Lead:
Sara is the brains behind our mobile plans and digital tools. She listens to what users want, turning their needs into clear, accessible and valuable services.
